Earlier this morning, a Fiber line feeding Navigata customers in Gastown was cut.  Internet service within WorkSpace was down during this time and restored around 8PM.

As internet is a key service for WorkSpace customers, we are currently working with other providers to provide both better performance and also redundancy in our network connection.  Since most other high speed providers do not currently have fiber to the building, and some alternatives are not economical, it will be a few months to establish a new primary internet connection as we work on a fiber build.  We have alternate backups that we hope to have in place quicker.

In addition, we are reworking some of the internal network within the space and although the changes will be transparent, the impact will be noticeable as it will be more reliable and provide faster internal networking.